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Warranty Information

All products sold as NEW carry the Original Equipment Manufacturers (OEM) warranty.

This Limited Warranty applies in the United States and Canada to USED/REFURBISHED Computer Products distributed by NetSentric, Inc. and manufactured by various Original Equipment Manufacturers (OEM).

Terms of Warranty

NetSentric, Inc. warrants that the Hardware Product you have purchased is free from defects in materials or workmanship under normal use during the specified warranty period.  The warranty period commences on the date of your purchase order.  This warranty extends to your company, the original purchaser, and is not transferable to anyone who subsequently purchases the Hardware Product from you.  All Hardware Products sold as USED or REBURBISHED carry a warranty period of 90 days.  

All Used/Refurbished Equipment Comes with a 90-Day Warranty

We're hard to please when it comes to quality control. When we receive a previously rented or leased computer or peripheral, we check it out thoroughly. And before we sell it, we completely evaluate the product - we perform a functional diagnostic test, clean the hard drive (if applicable) and cosmetically inspect and clean the item. So when you get it, it works. Period. No Certificates of Authenticity or Media Provided with the Sale of Used/Refurbished Equipment (unless stated otherwise).

To return or exchange Used/Refurbished product(s), you must call NetSentric, Inc. at (866)-451-2494 or contact us via email to receive a Return Materials Authorization (RMA).  You must, at your expense, ship the returned or exchanged product(s) to NetSentric, Inc. in their original packaging and insure the shipment or accept the risk of loss or damage during shipment.  The returned or exchanged product(s) must be accompanied by the original sales invoice and an RMA Number must appear on the exterior of the package.  Exchanges must be exchanged for products of equal or greater value.

Customer has the right to return the product in the condition in which it was received within five calendar days from date of receipt (5 DAY RIGHT OF REFUSAL). Product damaged in transit (by shipping company) shall not be considered as part of this term. Customer is responsible for transportation cost.

Notebook (Laptop) batteries are sold AS-IS and not to be considered part of any warranty issued by NetSentric, Inc.

During the specified warranty period, NetSentric, Inc. will replace or refund the purchase price of the Hardware Product once it has been verified as the original Product sold.  This Limited Warranty does not extend to any Product not purchased from NetSentric, Inc.  This Limited Warranty also does not extend to any Product that has been damaged or rendered defective (a) as a result of accident, misuse, or abuse; (b) by operation outside the usage parameters; (c) as a result of service by anyone other than NetSentric, Inc.  NetSentric, Inc. is not responsible for damage to or loss of any programs, data, or removable storage media.

EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, NETSENTRIC, INC. MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  NETSENTRIC, INC EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY.  ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS EXPRESS LIMITED WARRANTY.

Limitation of Remedy

NetSentric, Inc. is not liable for any damages caused by the Product or the failure of the Product to perform, including any lost profits, lost savings, incidental damages, or consequential damages.  NetSentric, Inc. is not liable for any claim made by a third party or made by you for a third party.  This limitation cannot be waived or amended by any person.  This limitation of liability will be effective even if NetSentric, Inc. has been advised by you of the possibility of any such damages.